Refund policy
No Return & Exchange Policy
At TREND AURA, we carefully check every order before dispatch to ensure you receive the correct product in good condition.
No Returns or Exchanges
All purchases are final sale. We do not accept returns or exchanges once an order has been delivered.
Damaged, Defective, or Incorrect Items
If you receive an item that is:
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Damaged during delivery
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Defective or not working properly
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Different from the product you ordered
Please contact us within 24 hours of delivery with clear photos or a video of the issue. We will review your request and, if approved, provide an appropriate solution.
Change of Mind
Returns or exchanges are not accepted if you simply change your mind, order the wrong product, or no longer want the item.
Order Cancellation
Orders can only be cancelled before they are dispatched. Once an order has been shipped, it cannot be cancelled.
Contact Us
If you have any questions or need help with an order, please contact us:
Email: haziqkhan966@gmail.com
Phone/WhatsApp: +92 326 5491394
Thank you for shopping with TREND AURA.